Privacy Policy

Introduction

Custom Greenville Concrete & Masonry ("we," "our," or "us") operates the website at greenvillemasonrycontractor.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what rights you have. We take your privacy seriously and will never sell your personal information to third parties.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use our website.

Information You Provide

• Contact forms: When you submit a request through our website contact form, we collect your name, phone number, email address, and any details you include in your message.
• Phone and email contact: When you call or email us directly, we retain your contact information and the details of your inquiry to respond and schedule estimates.

Information Collected Automatically

• Analytics data: We use Vercel Analytics to understand how visitors use our website. This may include pages visited, time spent on the site, referring website, and general geographic region (country or state level). This data is aggregated and does not identify you personally.
• Cookies: Our website may use cookies or similar tracking technologies to improve site performance and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
• Log data: Our hosting provider may automatically record standard server logs including your IP address, browser type, and the pages you request. This data is used for security and performance purposes only.

How We Use Your Information

• To respond to your inquiry and schedule a free estimate.
• To communicate with you about your project before, during, and after work.
• To improve our website and understand which pages are most helpful.
• To comply with legal obligations if required.

We do not use your information for automated marketing, do not add you to email lists without your consent, and do not share your personal information with advertising networks.

Third-Party Services

Our website uses a small number of third-party tools to function:

• Tally (tally.so): We use Tally to power our contact form. When you submit a form, your information is transmitted to Tally and then forwarded to us. Tally's own privacy policy applies to data handled on their platform.
• Vercel Analytics: We use Vercel Analytics for aggregated, privacy-friendly website analytics. No personally identifiable information is stored by this service.
• Google Maps: Our website embeds a Google Maps iframe to show our office location. Google's privacy policy applies when you interact with that embed.

Data Retention

We retain contact information and project correspondence for as long as it is reasonably needed to complete your project, handle any follow-up, and meet our legal obligations. If you would like us to delete your information, please contact us at the email address below and we will respond within 30 days.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to know what personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal retention requirements.
• The right to opt out of any marketing communications (we do not send marketing emails without your consent).

To exercise any of these rights, contact us at contact@greenvillemasonrycontractor.com.

Children's Privacy

Our website is intended for adults seeking home improvement and construction services. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.

Security

We take reasonable steps to protect your information. Our website uses HTTPS encryption for all data in transit. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please reach out: